Union Employees

We realize that your benefits are provided through the union, so benefit questions will need to be addressed directly through them. However, in addition to the services you get through your union partners, we offer benefits and services that can help you and your family, including Employee Assistance Programs. 

construction worker

lyraNEW! Lyra – Mental health, therapy, coaching and self-care to help you and your family.

25 free, confidential sessions per person per year for all craft (open shop and union) and their household members.

  • Mental health coaching via video or live messaging.
  • In-person video & therapy
  • Guided self-care with a coach
  • Medication management (must be enrolled in McCarthy Cigna medical plan)

Call: 877-270-6603 or visit genuine.lyrahealth.com

McCarthy Employees HR Service Center Now Available!

  • Speak with a dedicated individual about McCarthy benefits, pay, SuccessFactors or general Human Resources questions.
  • English and Spanish-speaking team members are here to help you.

Phone: 1-833-ASK-MCHR or 1-833-275-6247

Email: ASKHR@McCarthy.com

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Understand the Full Value of Your Pay and Benefit Package

The work of the craft professionals at McCarthy Building Companies and Castle is at the center of what we do. By contributing to the success of your company, you help position us to invest in our employees in meaningful ways that support them and their families. Review your personal Total Rewards Statement in SuccessFactors to see how the company invests in you, our number one asset.

As we continue to evaluate feedback from the Total Rewards survey, we would like to share exciting updates we are making that will be available January 1, 2023!

  • Paid bereavement, jury duty and military leave benefits
  • Expanded mental health support and coaching
  • Family planning and maternity support resources

Review the 2023 benefit guide for more information on these changes and other benefits available to you.

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As a McCarthy employee, you have access to SuccessFactors, a company-wide employee information hub. 

Download the SuccessFactors mobile app from your phone’s App Store.

Mobile Instructions

Access your personal information:

  • Update your contact information including emergency contacts
  • Access your payroll and benefit information
  • Complete your project history so McCarthy can make decisions about future assignments
  • Download the SuccessFactors app from your app store. Log in on October 25 using your employee number as your User ID and the last four digits of your social security number with build$ as your password (####build$).

Do you need help with SuccessFactors? Reach out to your Project Administrator or call the HR Service Center at 1-833-ASK-MCHR.

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Get Online Information or Free Personal Help with Benefits

construction workerEmployees may visit the McCarthy Virtual Benefit Fair to learn more about benefit options and for help making informed benefits decisions. The Virtual Benefit Fair allows employees to download all available plan documents for each benefit, as well as visit “booths” on:

  • Medical plans and resources
  • Dental and vision
  • Wellness
  • Life insurance
  • Voluntary benefits
  • Retirement and financial wellness

If you have questions about the benefits offered by McCarthy or need assistance enrolling in benefits, contact the HR Service Center by calling 833-ASK-MCHR or emailing ASKHR@mccarthy.com. Assistance in Spanish is available.

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Benefits Eligibility

construction workerCraft professionals are eligible to enroll or make changes to their existing benefits during the following:

After you have completed thirty (30) days of continuous employment; new hires/rehires have thirty (30) days from their eligibility date to enroll in benefits. While your eligibility date is after thirty (30) days of continuous employment, you may begin enrolling in benefits as early as one week after your date of hire.

Project Administrators will provide new hires/rehires with a new hire packet which includes a summary of benefits and instructions on enrolling in benefits by logging into SuccessFactors and selecting the Benefits tile box. As employees near their eligibility date, the Project Administrator will provide additional benefits information.

Please note — if no action is taken, new hires/rehires are automatically enrolled in the Cigna Minimum Value Plan and you will not be able to cancel it unless you experience a qualifying life event or until the annual open enrollment period, which occurs the last week of October and the first two weeks of November. Communications are issued ahead of time through the month of October to notify all employees that Open Enrollment is coming up and the dates are communicated as well.

You must notify the HR Service Center within thirty (30) days from a qualifying life event such as marriage/divorce and the birth/adoption of a child. Contact the HR Service Center if you have additional questions on what qualifies as a life event.

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Enrolling in Health and Voluntary Benefits

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Voluntary Benefits — Home/Auto Insurance | Hyatt Legal Plans | Critical Illness | Accident Insurance

Health Savings Account (HSA)

Enrolling in 401(k)

construction workerNew hires and rehires are automatically enrolled into McCarthy’s 401(k) plan at a six percent (6%) contribution and will begin within 4 to 6 weeks of continuous employment.

If you wish to reduce your contribution or opt-out, you must contact Principal directly by visiting their website at www.principal.com or by calling 800-547-7754.

Unlike other benefits, employees may change their 401(k) contribution amounts at any time. Changes can be made online at www.principal.com or by calling 800-547-7754.

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Additional Benefits & Resources

After You Enroll in Benefits

construction workerOnce you have enrolled in benefits, allow three (3) business days for you and your dependents to appear active in your SuccessFactors profile. This does not impact the effective date of your benefits. If you have not already, upload your dependent enrollment documents within thirty (30) days of enrolling in benefits.

Within two (2) weeks of your enrollment date, you will receive your medical card. Cigna does not issue cards for dental insurance or VSP (vision provider). You will verify your SSN once you locate a provider. 

To request additional or replacement insurance cards, contact the vendor directly.

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How Is Your Mental Health?

genuine care posterMcCarthy is committed to sending you home safely to your own family each night and providing you with the resources and support you may need at home so you can return well to your McCarthy family each day.

If you are in need of immediate help or guidance, please reference the resource numbers and contact information below to get in touch with someone that can help. If you are in immediate danger, call 911.

Mental Health, Therapy, Coaching & Self-care – Lyra (free and confidential) - 1-877-270-6603
Website: genuine.lyrahealth.com | Email: care@lyrahealth.com

National Suicide Prevention Lifeline (free and confidential) - 1-800-273-8255

Veterans Crisis Line - 1-800-273-8255 Press 1

At McCarthy, our craft team members are our most important and valuable asset. Their well-being and overall mental health is critical to our success and directly ties to how well we demonstrate our core values of Genuine, We, Not I and All In. Being mentally well means that your mind is in order and functioning in your best interest. You are able to think, feel and act in ways that create a positive impact on your physical and social well-being. Discover what being mentally well means and how it can help you lead a fulfilling life. We have numerous resources readily available to everyone. Please take time to review the materials available for you and your family.

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Vendor Contact Information

Frequently Asked Questions

Contact the McCarthy HR Service Center

HR Service Centertelephone icon


(Assistance in Spanish and English
from 7 a.m. – 7 p.m. CST)

General Employment Questions

Southern Region (TX & GA)
Tori Falbo 

Southwest Region (AZ, NV, CO)
Giovanni Pinzon (Spanish assistance available)

Central Region
Caitlin Starke

Southern California
Kathy Duong

Northern California
Rebecca Johnson

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