Craft Benefits

Log into SuccessFactors and select the Benefits tile box.

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If no action is taken by your 30-day deadline, you’ll be automatically enrolled in the Cigna Minimum Value Plan and you will not be able to cancel it unless you experience a Life Event (marriage, divorce, birth, adoption). Generally, your default coverages will include basic life insurance, basic accidental death and dismemberment (AD&D), and the Employee Assistance Program (EAP). 

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You must make your medical, dental and vision plan and life insurance choices within 4 to 6 weeks of your hire/rehire date/change in employment status date. You can also change these choices within thirty (30) days of a life event or during the annual Open Enrollment period.

The enrollment choices you make will remain in effect until you experience a life event like getting married or having/adopting a child or until you can make changes during the next Open Enrollment period.

You can change your HSA contributions at any time during the year by logging into SuccessFactors and selecting the Benefits tile box.

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MEDICAL — For Cigna, go to my.cigna.com or call 800-244-6224. You can look up what doctors are in-network or if you want to request a medical or dental card be sent to you.
(You will receive a medical card two weeks after you have enrolled)

DENTAL — For Cigna, go to my.cigna.com or call Dental PPO 888-336-8258/Dental HMO 800-367-1037.
(Cards are not issued for dental, you may use your medical card for the dental office to verify benefits)

VISION — Go to vsp.com or call 800-877-7195.
(Cards are not issued for vision, you will need to inform your office that you have VSP and they will ask for your social to verify you in the system)

LIFE INSURANCE & AD&D — Email the HR Service Center at ASKHR@mccarthy.com or call 1-833-ASK-MCHR. To file a claim call 866-293-6047 or visit LifeBenefits.com.

McCarthy offers access to Lyra, a comprehensive program that provides employees and their family members (including children) with a wealth of confidential, professional services at no cost that can help address challenges and strengthen your work and home life. Services include:

Mental health coaching

Get to the root of your challenges - from stress to relationship conflict - with effective care from a mental health coach via video or live messaging.

In-person video & therapy

Meet with a therapist for diagnosis and treatment of mental health conditions like anxiety, depression, PTSD, and more.

Guided self-care with a coach

Get a care plan crafted by your Lyra coach and learn new mental health strategies at your own pace.

Medication management

Consult with a specialized physician on mental health medications.

Work-life services

Connect with work-life experts to resolve emergencies, guide you through challenges, and help you stay on top of your busy life.

Learn more at genuine.lyrahealth.com | (877) 270-6603

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Included Health - Included Health offers professional assistance throughout the healthcare process. Their expert medical advice tool is currently provided to employees and dependents covered by a Cigna medical plan. Services include:

• Assistance with locating top doctors in your area, booking appointments, and gathering medical records
• Providing second opinions from world-leading experts
• Providing informational and emotional support through existing conditions and during new diagnoses

To activate your account, go to includedhealth.com/genuine or by calling 1-800-929-0926.

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McCarthy partners with My Secure Advantage (MSA) to provide you and your dependents with a financial wellness program that offers access to a personal, unbiased and confidential Money Coach. You can go online at mccarthy.mysecureadvantage.com or call 888-724-2326. Services include:

• Assistance with financial matters such as debit/credit, spending/saving, student loans, taxes, mortgages, bankruptcies, retirement, investing and much more
• Online personal website with access to videos, tips, calculators and online interaction with your Money Coach
• Access to credit scores and reports, financial management software, e-wallet, identity monitoring and fraud alerts

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Through the mobile app, RxWell can help identify the symptoms and causes of emotional discomfort and teach you techniques to cope with stress and relax. Search for the RxWell mobile app on the App Store or Google Play. Register using the employer code: mccarthy.

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We offer support to parents caring for children with learning or behavioral challenges. The program provides parents with tools, resources, and coaching using clinical best practices. You can go online at connect.rethinkcare.com (registration code: Genuine) or call 800-714-9285. Services are covered at no cost to employees:

• Provide 24/7 phone or video chat support from a behavior expert
• Provide a large library of how-to videos, lesson plans and printed materials
• Helps parents collaborate with school and other caregivers

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Contact the HR Service Center at 1-833-ASK-MCHR or email ASKHR@mccarthy.com. They can provide assistance in both English and Spanish.

• If you need to add or remove dependents
• If you have general questions about your benefits (dental, medical and vision)

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You can only add eligible dependents, such as a spouse/domestic partner and children, to your benefits. When enrolling eligible dependents, you need to provide dependent eligibility documents such as marriage license and birth certificates. If you are adding a domestic partner, you will need to contact the Benefits team and request a Domestic Partner Affidavit.

You cannot add parents, grandparents, siblings and nieces/nephews.

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You will be able to enroll only if you are a new hire during open enrollment (occurs in the fall) or if you experienced a qualifying life event during the year. (You must notify the benefits department NO later than thirty (30) days from the date the life event occurred). A qualifying life event would be getting married, divorced, birth of a child, or loss of coverage. We will require documentation as proof. Please contact our benefits department if you are uncertain if you have a qualifying life event.

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You will be eligible after thirty (30) days of being employed with us from the date you were rehired.

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You can request a card by going to my.cigna.com or calling 800-244-6224. You can look up what doctors are in network by visiting that website or by calling Cigna as well. You can also access the cards from your phone by downloading the Cigna application. (When requesting a medical card please make sure that your address is up to date with McCarthy)

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Contact Cigna for medical or dental insurance cards, or VSP for vision. Insurance cards are also available through the mobile application for each respective vendor.

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