McCarthy Employees HR Service Center Now Available!
Phone: 1-833-ASK-MCHR or 1-833-275-6247
Email: ASKHR@McCarthy.com
We realize that your benefits are provided through the union, so benefit questions will need to be addressed directly through them. However, in addition to the services you get through your union partners, we offer benefits and services that can help you and your family, including Employee Assistance Programs. 
Download the SuccessFactors mobile app from your phone’s App Store.
Access your personal information:
Do you need help with SuccessFactors? Reach out to your Project Manager, Superintendent, or Project Administrator.
Employees may visit the McCarthy Virtual Benefit Fair to learn more about benefit options and for help making informed benefits decisions. The Virtual Benefit Fair allows employees to download all available plan documents for each benefit, as well as visit “booths” on:
If you have questions about the benefits offered by McCarthy or need assistance enrolling in benefits, contact the HR Service Center by calling 833-ASK-MCHR or emailing ASKHR@mccarthy.com. Assistance in Spanish is available.
Craft professionals are eligible to enroll or make changes to their existing benefits during the following:
After you have completed thirty (30) days of continuous employment; new hires/rehires have thirty (30) days from their eligibility date to enroll in benefits. While your eligibility date is after thirty (30) days of continuous employment, you may begin enrolling in benefits as early as one week after your date of hire.
Project Administrators will provide new hires/rehires with a new hire packet which includes a summary of benefits and instructions on enrolling in benefits through the BenefitFocus website or mobile application. As employees near their eligibility date, the Project Administrator will provide additional benefits information.
Please note — if no action is taken, new hires/rehires are automatically enrolled in the Cigna Minimum Value Plan and you will not be able to cancel it unless you experience a qualifying life event or until the annual open enrollment period, which occurs the last week of October and the first two weeks of November. Communications are issued ahead of time through the month of October to notify all employees that Open Enrollment is coming up and the dates are communicated as well.
You must notify the HR Service Center within thirty (30) days from a qualifying life event such as marriage/divorce and the birth/adoption of a child. Contact the HR Service Center if you have additional questions on what qualifies as a life event.
Go to the BenefitFocus website or download the mobile application.
To log in, enter the following:
Company ID: McCarthy (only required if logging in through the mobile application)
Username: your first name, the first initial of your last name and the last four digits of your SSN (ex. MichaelT1525)
If your first name is longer than ten (10) letters, only use the first ten (10) letters (ex. Christopher would be Christophe). If your first name is four (4) letters, you will enter your first name plus the first two letters of your last name (ex. John Smith would be JohnSm). If your name contains a hyphen, do not include it in your username.
Password: your password is your date of birth in the following format – two-digit day, first three letters of the month and four-digit year (ex. 01jan1980).
Select the benefits you want to enroll in and upload your dependent verification documents for each dependent. You must upload your dependent verification documents within thirty (30) days of enrolling in benefits.
Designate your beneficiaries. In order to designate a beneficiary, you must have their full legal name, date of birth and SSN.
If no action is taken by your 30-day deadline, you’ll be automatically enrolled in the Cigna Minimum Value Plan and you will not be able to cancel it unless you experience a Life Event (marriage, divorce, birth, adoption). Generally, your default coverages will include basic life insurance, basic accidental death and dismemberment (AD&D), and the Employee Assistance Program (EAP).
You must make your medical, dental and vision plan and life insurance choices within 4 to 6 weeks of your hire/rehire date/change in employment status date. You can also change these choices within thirty (30) days of a life event or during the annual Open Enrollment period.
The enrollment choices you make will remain in effect until you experience a life event like getting married or having/adopting a child or until you can make changes during the next Open Enrollment period.
You can change your HSA contributions at any time during the year on the BenefitFocus website.
MEDICAL — For Cigna, go to my.cigna.com or call 800-244-6224. You can look up what doctors are in-network or if you want to request a medical or dental card be sent to you.
(You will receive a medical card two weeks after you have enrolled)
DENTAL — For Cigna, go to my.cigna.com or call Dental PPO 888-336-8258/Dental HMO 800-367-1037.
(Cards are not issued for dental, you may use your medical card for the dental office to verify benefits)
VISION — Go to vsp.com or call 800-877-7195.
(Cards are not issued for vision, you will need to inform your office that you have VSP and they will ask for your social to verify you in the system)
LIFE INSURANCE & AD&D — Email the HR Service Center at ASKHR@mccarthy.com or call 1-833-ASK-MCHR. To file a claim call 866-293-6047 or visit LifeBenefits.com.
Find detailed information about individual plans on the Home, Auto, Hyatt Legal, Critical Illness, and Accident insurance by going to our year-round Virtual Benefit Fair available to you and your family.
You’re eligible for Voluntary benefits on your date of hire. To sign up for Home/Auto Insurance you will have to call them or go online and sign up directly through them to see what discounted rates are offered in your area. To sign up for Group Legal, Critical Illness, and Accident Insurance you will sign up through the BenefitFocus website.
If you need to file a claim for Critical Illness or Accident Insurance, please contact them directly at the number below to start a claim with them.
HOME/AUTO INSURANCE — Go to myautohome.farmers.com or call 800-438-6381 (use discount code D2W)
HYATT LEGAL PLANS — Go to legalplans.com (Access Code: 6920010) or call 800-821-6400.
CRITICAL ILLNESS — Go to mybenefits.metlife.com or call 800-438-6388.
ACCIDENT INSURANCE — Go to mybenefits.metlife.com or call 800-438-6388.
Depending on the plan you enroll in, you are eligible to contribute to a Health Savings Account (HSA).
If you enroll in the Cigna Minimum Value Plan, you can contribute to an HSA account. You can contribute up to the IRS maximums of $3,650 for individuals and $7,300 for families. If you wish to contribute to an HSA, you can do so at the same time you enroll in health benefits. Unlike health benefits, you can enroll or make changes to your HSA contribution at any time. These are pre-tax deductions and will be deducted directly via your paycheck. To enroll or make changes, visit the BenefitFocus website or call 1-833-ASK-MCHR.
Visit the Health Equity website to file claims for reimbursement or download the Health Equity mobile app on your phone.
Visit the BenefitFocus website if you need to make any changes to your contributions.
You may enroll in an HSA account when you are newly eligible. You can make changes to your contributions during any time of the year. To request a card please contact Health Equity directly.
Go to BenefitFocus if you need to make a change in your contributions during any time of the year. To file a claim for reimbursement go to the Health Equity website or call 866-346-5800.
New hires and rehires are automatically enrolled into McCarthy’s 401(k) plan at a six percent (6%) contribution and will begin within 4 to 6 weeks of continuous employment.
If you wish to reduce your contribution or opt-out, you must contact Principal directly by visiting their website at www.principal.com or by calling 800-547-7754.
Unlike other benefits, employees may change their 401(k) contribution amounts at any time. Changes can be made online at www.principal.com or by calling 800-547-7754.
For enrollment details, go to the: 401(k) Plan page
You are eligible to participate in the 401(k) as soon as possible. Within 4 to 6 weeks of your hire/rehire date, you’ll be automatically enrolled in McCarthy’s 401(k) plan at a contribution rate of six percent (6%), unless you enroll or opt-out sooner. You may select your contribution rate and investments. Once enrolled, you may change your investment options, retirement contribution and/or beneficiary designations at any time. To make any changes to your contributions, please contact Principal directly.
For the 401(k) plan, go to principal.com or call 800-547-7754.
CASTLIGHT — Web-based healthcare assistance that helps compare healthcare costs, view past care and multi-year claims history, HSA balance. Call 855-572-2168 or go to mycastlight.com. (You must be enrolled in one of our medical plans to utilize this benefit)
HEALTH ADVOCATE — Healthcare Assistance with locating doctors and hospitals, scheduling appointments, resolve claims/billing issues, service for elderly parents/ in-laws. Call 866-695-8622 or visit www.HealthAdvocate.com.
PAS (EAP Provider) — Provide assistance with everyday life issues such as child/elder care referrals, family and relationship issues, nutritional coaching, work/life balance, stress management, alcohol or drug concerns, and dealing with conflict or violence. Call 800-356-0845 for CA 877-828-3635 or visit www.paseap.com.
MY SECURE ADVANTAGE — Financial Wellness assistance to help you achieve financial goals and overcome financial obstacles. Call 888-724-2326 or visit mccarthy.mysecureadvantage.com.
GRAND ROUNDS — Expert advice or second opinions, support with locating specialists, booking appointments, and gathering medical records. Call 800-929-0926 or visit www.grandrounds.com/mccarthy. (You must be enrolled in one of our medical plans to utilize this benefit)
LIVONGO — Chronic condition management program. Enroll in the program to get real-time support from educators and coaches for diabetes, diabetes prevention, high blood pressure and/or weight management. Call 800-945-4355 or visit hello.livongo.com and use registration code: MCCARTHY.
MDLIve — (TeleDoc) Telephonic/Mobile Dr. consultation for illnesses requiring general antibiotics, available 24/7/365. Call 888-726-3171 or visit mdlive.com/mccarthy. (You must be enrolled in one of our medical plans to utilize this benefit)
RETHINK — Enroll in the program to get access to online tools, resources, and coaching sessions to help care for children with learning or behavioral challenges. Call 800-714-9285 or visit mccarthy.rethinkbenefits.com and use registration code: McCarthy1864
Rx SAVINGS SOLUTIONS — To identify potential prescription savings call 800-268-4476 or visit www.rxsavingssolutions.com. (You must be enrolled in one of our medical plans to utilize this benefit)
Once you have enrolled in benefits, allow three (3) business days for you and your dependents to appear active in BenefitFocus. This does not impact the effective date of your benefits. If you have not already, upload your dependent enrollment documents within thirty (30) days of enrolling in benefits.
Within two (2) weeks of your enrollment date, you will receive your medical card. Cigna does not issue cards for dental insurance or VSP (vision provider). You will verify your SSN once you locate a provider.
To request additional or replacement insurance cards, contact the vendor directly.
McCarthy is committed to sending you home safely to your own family each night and providing you with the resources and support you may need at home so you can return well to your McCarthy family each day.
If you are in need of immediate help or guidance, please reference the resource numbers and contact information below to get in touch with someone that can help. If you are in immediate danger, call 911.
Personal Assistance Services (free and confidential) - 1-800-356-0845 / 1-877-828-3635 (California) / Text 314-451-5727 Between 9 a.m.-5 p.m. Monday-Friday
National Suicide Prevention Lifeline (free and confidential) - 1-800-273-8255
Veterans Crisis Line - 1-800-273-8255 Press 1
At McCarthy, our craft team members are our most important and valuable asset. Their well-being and overall mental health is critical to our success and directly ties to how well we demonstrate our core values of Genuine, We, Not I and All In. Being mentally well means that your mind is in order and functioning in your best interest. You are able to think, feel and act in ways that create a positive impact on your physical and social well-being. Discover what being mentally well means and how it can help you lead a fulfilling life. We have numerous resources readily available to everyone. Please take time to review the materials available for you and your family.
| Benefit | Vendor | Phone | Website |
| Medical | Cigna | 800-244-6224 | my.cigna.com |
| Dental PPO | Cigna | 888-336-8258 | my.cigna.com |
| Dental HMO | Cigna | 800-367-1037 | my.cigna.com |
| Vision | VSP | 800-877-7195 | vsp.com |
| 401(k) | Principal | 800-547-7754 | principal.com |
| HSA | Health Equity | 866-346-5800 | myhealthequity.com |
| Life Insurance & AD&D | Life Benefits | 866-293-6047 | lifebenefits.com |
| Home/Auto Insurance | Farmers | 800-438-6381 | myautohome.farmers.com |
| Legal Plans | MetLIfe | 800-821-6400 | legalplans.com |
| Critical Illness & Accident Insurance | MetLife | 800-438-6388 | metlife.com |
McCarthy offers a comprehensive Employee Assistance Program (EAP) that provides you and your family members with a wealth of confidential, professional services at no cost that can help address challenges and strengthen your work and home life. You can go online www.paseap.com or call 800-356-0845. For California team members, please call 877-828-3635. Services include:
McCarthy partners with Health Advocate to provide you and your dependents with a Personal Health Advocate, typically a registered nurse supported by a medical director and benefits and claims specialists, to help handle healthcare and insurance-related issues. You can go online at www.HealthAdvocate.com or call 866-695-8622. Services include assistance with:
McCarthy partners with My Secure Advantage (MSA) to provide you and your dependents with a financial wellness program that offers access to a personal, unbiased and confidential Money Coach. You can go online at mccarthy.mysecureadvantage.com or call 888-724-2326. Services include:
Through the mobile app, RxWell can help identify the symptoms and causes of emotional discomfort and teach you techniques to cope with stress and relax. Search for the RxWell mobile app on the App Store or Google Play. Register using the employer code: mccarthy.
We offer support to parents caring for children with learning or behavioral challenges. The program provides parents with tools, resources, and coaching using clinical best practices. You can go online at mccarthy.rethinkbenefits.com (registration code: McCarthy1864) or call 800-714-9285. Services are covered at no cost to employees:
Contact the HR Service Center at 1-833-ASK-MCHR or email ASKHR@mccarthy.com. They can provide assistance in both English and Spanish.
You can only add eligible dependents, such as a spouse/domestic partner and children, to your benefits. When enrolling eligible dependents, you need to provide dependent eligibility documents such as marriage license and birth certificates. If you are adding a domestic partner, you will need to contact the Benefits team and request a Domestic Partner Affidavit.
You cannot add parents, grandparents, siblings and nieces/nephews.
You will be able to enroll only if you are a new hire during open enrollment (occurs in the fall) or if you experienced a qualifying life event during the year. (You must notify the benefits department NO later than thirty (30) days from the date the life event occurred). A qualifying life event would be getting married, divorced, birth of a child, or loss of coverage. We will require documentation as proof. Please contact our benefits department if you are uncertain if you have a qualifying life event.
You will be eligible after thirty (30) days of being employed with us from the date you were rehired.
You can request a card by going to my.cigna.com or calling 800-244-6224. You can look up what doctors are in network by visiting that website or by calling Cigna as well. You can also access the cards from your phone by downloading the Cigna application. (When requesting a medical card please make sure that your address is up to date with McCarthy)
Contact Cigna for medical or dental insurance cards, or VSP for vision. Insurance cards are also available through the mobile application for each respective vendor.
ASKHR@mccarthy.com
1-833-ASK-MCHR
(Assistance in Spanish and English
from 7 a.m. – 7 p.m. CST)
Southern Region (TX & GA)
Estela Cisneros Rodriguez (Spanish assistance available)
ecisneros@mccarthy.com
713-904-0154
Southwest Region (AZ, NV, CO)
Giovanni Pinzon (Spanish assistance available)
gpinzon@mccarthy.com
480-636-4149
Central Region
Caitlin Starke
cstarke@mcarthy.com
314-919-2266
Southern California
Kathy Duong
kduong@mccarthy.com
949-398-0823
Northern California
Rebecca Johnson
rjohnson@mccarthy.com
415-364-1329
